商业英语入门chapter2.ppt

Learning Objectives Define management Describe management functions Explain organizational structure Distinguish management levels Identify management roles list management skills Why Study Management? We all have a vested interest in improving the way organizations are managed. Because we interact with organizations every single day of our lives. Defining Management Management refers to the process of coordinating work activities so that they are completed efficiently and effectively with and through other people. Management Functions The process of management represents the functions or primary activities engaged in by managers. Planning function Organizing function Directing function Controlling function Planning Organizing Determining what tasks are to be done Who is to do them How the tasks are to be grouped Who reports to whom Where decisions are to be made Management Roles Management roles refer to specific categories of managerial behavior. management role：管理者角色 Decisional Roles entrepreneur disturbance handler resource allocator negotiator Business English Tests The Cambridge Business English Certificate (BEC) Test of English for International Communication (TOEIC) CAMBRIDGE BEC EXAMINATION The Cambridge Business English Certificate (BEC) is an international business English exam which offers a language qualification for learners who use, or will need to use, English for their work. It is available at three levels: Cambridge BEC Higher Cambridge BEC Vantage Cambridge BEC Preliminary TOEIC Test of English for International Communication Business TOEFL / TOEIC measures the everyday English skills of people working in an international environment. Nonnative English speakers take the test to demonstrate their English language skills when applying for new positions and obtaining credentials. Corporations use TOEIC to document progress in English training programs, recruit and promote employees, and put standard measurements in place ac