高速服务区英用语语.pptVIP

Front desk services Shining Young 接受预订 问候-日期-住几晚-人数-房间类型-查看-姓名、电话-具体时间-确认-结束语 问候：Good morning .this is the front desk .may I help U, sir? Guest: I want to make a reservation. (reserve a room) 日期：thanks U. for which date? 住几晚：for how many nights? How long do U plan to stay? 人数：how many (people) will there be in your party? 房间类型：which kind of room would U prefer? (single room. double room. standard room. triple room. suite. junior suite. business suite. duplex suite. deluxe suite.) 查看：could U hold the line, please?/just a moment, please. I will check our room availability for those days. Thank