Unit5综述.ppt

Unit 5 A Piece of Advice 全新版21世纪大学英语读写教程BOOK 2 Part II Text A The Art of Listening Mary Kay Ash Title of Text A 倾听的艺术 玫琳·凯·艾施 Chinese Version All through school we’re taught to read, write, and speak; we’re never taught to listen. But while listening may be the most undervalued(低估；低估价值) of all the communication skills, good managers are likely to listen more than they speak. Perhaps that’s why God gave us two ears and only one mouth. Para. 1 of Text A 　 学校里，老师教我们读、写、说，从来不教我们听。虽然倾听也许是所有的交际技能中最不受重视的，但优秀的经理通常听得多说得少。也许这就是为什么上帝给了我们两个耳朵却只有一张嘴。 Chinese Version Para. 2 of Text A Some of the most successful managers are also the best listeners. I remember one manager in particular(尤其，特别). He had been hired by a large corporation to assume the role of(担任) sales manager. But he knew absolutely nothing about the specifics of the business. 　 一些最成功的经理也是最好的倾听者。我对一名经理的印象特别深刻。他受聘担任一家大公司的销售经理。但是他完全不了解公司经营的细枝末节。 Chinese Version When salespeople would go to him for answers, there wasn’t anything he could tell them because he didn’t know anything! Nonetheless, this man really knew how to listen. So no matter what they would ask him, he’d answer, “What do you think you ought to do?” They’d come up with2 the solution; he’d agree; and they’d leave satisfied. They thought he was fantastic(wonderful). Paras. 3-4 of Text A 2.提出，想出 当销售员到他那里寻找答案时，他没有任何东西可以告诉他们，因为他什么都不了解！不过，这位先生的确知道如何倾听。所以无论他们问什么问题，他都回答：“你觉得应该怎么做呢？”他们会想出解决办法，他会表示同意，然后他们就满意而归了。 他们觉得他很棒。 Chinese Version He taught me this valuable listening technique, and I’ve been applying it ever since. Recently one of our consultants(顾问) came to me to discuss her marital(婚姻的) problems. She asked my advice as to3 whether she should divorce her husband. Since I didn’t even know the man, and hardly knew her, there was no way I could give her advice. All I did was listen, nod my head and ask, “What do you think you ought to do?” I