WINDOW ON TECHNOLOGY.pptVIP

WINDOW ON TECHNOLOGY UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY Paragraph 1 UPS（联合包裹）---全球最大的地面和空中包裹快递公司，它的创建历史，以及“最好的服务，最低的费率”的服务宗旨。 UPS，the world’s largest air and ground package-distribution company,started out in 1907.It promised the“best service and lowest rates.” Paragraph 2 由于加大对先进信息技术的投资，UPS在小包裹快递服务上仍保持领导地位。 The firm has been able to maintain leadership in small-package delivery services by investing heavily in advanced information technology. Paragraph 3 通过DIAD，UPS司机可以获取顾客的签名以及接收、递送和时间卡信息。 Using DIAD ,a UPS driver can automati-cally capture custom-ers’ signatures along with pickup,delivery,a-nd timecard informati-on. Paragraph 4 UPS包裹跟踪系统可以监视包裹的整个递送过程，以及它的输入、处理和输出 Through its automate-d package tracking system,UPS can mo-nitor packages throu-ghout the delivery process. Paragraph 5 UPS系统给企业和顾客带来价值。 Anyone with a packa-ge ···········the UPS sit-e. Paragraph 6 UPS庭院运输能力的运用，使公司运送成本的分配和报告自动化了 UPS Campus Ship a-utomate the allocation and reporting of this f-irm’s shipping costs. Paragraph 7 信息技术有助于UPS增强自己的实力和持续增长。 Information technolo-gy helps UPS reinve-nt itself and keep gro-wing. Paragraph 8 Birkenstock Footprint Sandals是许多得益于这种服务的公司之一。UPS还为其他如Jock-ey国际等处理事务。 Birkenstock Footprint Sandals is one of ma-ny companies benefit-ing from these servic-es. Questions (1)UPS包裹跟踪系统的输入、处理和输出是什么？ 包裹标签上的运输信(shipping information on the package label），中央计算机(central computer)，顾客服务代表（customer service representatives） (2)用了哪些技术？ DIAD,UPS庭院运输 (3)这些技术和UPS的企业战略关系如何？ (4)UPS系统给该公司及其顾客带来哪些价值？ (5)如果这些技术不好用会发生什么情况？ * *