Session 13 Housekeeping Regular Services in Guest Rooms.pdfVIP

objectives 1. Learn the specialized terms and expressions 2. Introduce the Housekeeping Department 3. List the duties of room attendants and qualities of the staff 4. The ways to clean guests rooms. 5. The skills to arrange extra beds for the guests. 6. Have ability to communicate with guests by related sentence pattern about regular service in guest rooms skillfully. Housekeeping The housekeeping department is one of the busiest and the most important components in a hotel, which mainly deals with the room-related affairs, and provides room-related services to