business English skill.ppt

contents Telephone:making contact Negotiating:reaching agreement Presenting your company Making contact ---- Key to success Greet the other person Introduce yourself Talk about the event Describe your job Talk about where you come from Find a reason for doing business in the future Introduce your partner to someone else Meet another person Unit2 selling online Skills: negotiating REACHING AGREEMENT Before negotiation:you must know Negotiations requre preparation. You have to do your homework. Both sides need to know all they can about the other, just to know what to expect. Never go to a negotiation before you learn everything you can about who youre dealing with. Only then will you know who to bring. Preparing for the worst. Show up at the meeting loaded for bear, but how much you wring is up to you and your budget. Having a reputation for honesty is important in doing business and following the advice above will go a long way, but thats not eveything. During the negotiation Some useful language Well,lets go to it,shall we? Let’s talk about … Let’s negotiate the … In fact,theres evidence… As to the question of ... I agree with you that... In view of these facts... As mentioned above… We can not be sure what you want unless you tell us.? Let’s compromise. I’m sure there is some room for negotiation. Not in the long run. We’ll come out from this meeting as winners . No, I‘’m afraid you misunderstood me. What I was trying to say was…… Oh, I‘m sorry, I misunderstood you. Then I go along with you. During the negotiation I dont think thats a good idea. Wed like to discuss... I suggest that we take a break. 　 If I have to …I’ll need to… That could be all right. We’d perfer to … How /what about… I see what you mean. Thats a good idea./I agree with you. We accept your proposal, on the condition that you ... Frankly, we cant agree with your proposal. I hope this meeting is productive. In any negotiation, you ca