InformationmanagementChapterNotes.docVIP

IS340 – VS5e Chap.1, p.  PAGE 13 IS 340 Management Information Systems Chapter 1 - Notes Managing in the Digital World Case Study – Apple Computer I. Information Systems Today Knowledge workers – create or modify/synthesize knowledge as a fundamental part of their daily jobs; more formal education, continuing education, higher salaries, more freedom and more creativity in their work, better career opportunities; ~one-fourth (and rising!) of the work-force in U.S. and developing countries Data Workers – use the new information created by knowledge workers Knowledge Society – society where education is the cornerstone of success New/Digital Economy, Digital World – society where the economy is based on creation and use of Information (rather than industry or agriculture), people work with their brains rather than their hands Digital Divide – those with access to information and technology (and know how to use it!) are much more successful than those without that access A. Characteristics of the Digital World – computers are the core of information systems; many changes have been brought about by powerful, relatively inexpensive, easy-to-use computers; businesses want things faster and cheaper, information systems enable this; NOTE (NOT in text): There are three (3) ways bosses always want your work: 1. Faster, 2. Cheaper, 3. Higher Quality; BUT!!! You CANNOT have all three!! Faster and Cheaper does not allow High Quality; Faster and High Quality precludes Cheap; Cheaper and High Quality will not be Fast. B. The Information Age Arrives – three waves (Alvin Toffler): First Wave – agriculture and handwork created new wealth; Second Wave – industrial revolution where new wealth created by machines; Third Wave – information age is where new wealth comes from creation and dissemination of knowledge. Computer Literacy – knowing how to use a computer Computer Fluency – knowing what to do with the information provided by information and technology; this