英文电子邮件的格式解决方案.ppt

你还在为顾客误解你的表达而苦恼吗？ 你还在为英文邮件写作而抓狂吗 商务英语电子邮件的格式(15/15) Complimentary Close – 礼貌结束语(1/2) 结尾致意要留意，弄清大家的关系才选择用词。 1. Very Formal 非常正规的(例如给政府官员的) Respectfully yours, Yours respectfully, Formal 正规的(例如客户公司之间) Very truly yours, Yours very truly, Yours truly, 商务邮件模板 Dear Mr. Lin, I received your letter on May 18. I agree with you that the deal was a mutually beneficial one. We have gained great profits through the cooperation with Chinese exporters in recent years, and we are keenly desirous of expending our trade with you in home appliance. We really hope we could have further cooperation with each other and achieve greater development together. With best regards. Yours sincerely, John Smith signature Some tips – 文法 (7/8) 标点要准确 拼写要正确 大小写要注意 非必要的话，整个词不要都大写，除非要骂人。 MUST change to OS immediately. 要强调的话，用底线，斜体或者粗体。 注意事项 (7/12) */64 Some tips – 文法 (8/8) 地址上的数字直接用阿拉伯数字，除了One 127 Ninth Avenue, North 390 Veterans Boulevard, Carlstadt, NJ 07072 5 Park Avenue One Wingren Plaza 556 - 91 Street 注意事项 (8/12) */64 Some tips – 文体 (1/3) 可读性----多用短句 注意段落的开头 一般来说，重要或强调的事情都放在信件或段落的开头。 Because he was unable to attend the meeting personally, he forwarded his congratulations on cassette tape. 注意事项 (9/12) */64 Some tips – 文体 (2/3) 轻重有分 同等重要的用 and 来连接，较轻放在次要的句子里。 转接词要留神 but, therefore, also, for example, furthermore, moreover 修饰词的位置要小心 例子：He could only reimburse the cost after July 15. 注意事项 (10/12) */64 Some tips – 文体 (3/3) 句子开头不要含糊不清的代词 例子：These decisions have been a big disappointment to the committee members. They have delayed further action. 开头少用this, that, it, they, 或 which。 用语要肯定准确，切忌含糊 立场观点一致，少用被动句 注意事项 (11/12) */64 Some tips – 格调 式样和句子长度不要太单调 弱软的词(e.g. was, were, is, are...)可以加强一点 Bayer products are highly effective in ... Bayer products excel in ... 口语化比较受欢迎 This information will be sincerely appreciated. We sincerely appreciate your information. 注意事项 (12/12) */64 商务英语电子邮件的格式 商务英语电子邮件