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AI-ThePotentialforAutomatedAdvisoryintheInsurance
AI – The Potential for
Automated Advisory in
the Insurance Industry
Puneet Bharal, ACORD | @Puneet_ACORD
Larry Shapiro, Surely Group | @surelygroup
February 2016
Join the discussion at /groups/3210754
Disclaimer and reservation of rights
This document is provided “as is” and the authors make no representations or
warranties, express or implied, including, but not limited to, warranties of
merchantability, fitness for a particular purpose, non-infringement, or title; that the
contents of the document are suitable for any purpose; nor that the implementation of
such contents will not infringe any third party patents, copyrights, trademarks or other
rights.
This document is provided for general informational and educational purposes only and
does not constitute legal advice. The information contained herein is intended, but not
promised or guaranteed, to be current, complete, and up-to-date. You should not act or
rely on any information contained in this document without first seeking the advice of
an attorney.
The authors will not be liable for any direct, indirect, special or consequential damages
arising out of any use of the document or performance or implementation of the
contents thereof.
Permission to use, copy, and distribute the contents of this document in any medium
for any purpose and without fee or royalty is hereby granted, provided that you, in all
cases, clearly reference the document and the authors thereof.
Copyright
2016 ? ACORD Corp and Surely Group Ltd
Copyright 2016 ? ACORD Corp and Surely Group 1 | P a g e
Join the discussion at /groups/3210754
Executive summary
Insurance is often regarded as a face-to-face business, built on personal relationships, be
it personal lines where the client relies on the advice and assistance from an agent, or
comme
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