careers in tourism.ppt

careers in tourism Tour guide = person who guides visitors in the language of their choices and interprets the cultural and natural heritage of an area, which person normally possesses an area-specific qualification usually issued or recognized by the appropriate authority The responsibility of tour guides 1. teaching tourists about the culture and sites in a city or town. 2.teaching tourists about safety. 3.taking tourists from the airport to his or her hotel 4.make the short trip interesting,informative, and safe. 1.Welcoming tourists 2.Describing the location 3.Introducing special events and offers 4.Offering advice 5.Closing remarks When giving a tour there may be rules and safety precautions that you need to explain. It is best to memorize a speech rather than read from a card. People will pay more attention to you and understand you more clearly if you look into their eyes as you speak. After you have explained the rules and safety precautions make sure that guests have understood you, by asking, Are there any questions about this? or Is everyone clear on the rules?. Also, tourists will appreciate any helpful advice you can give them, such as where to exchange their money, what types of transportation to use, and how to obey the traffic rules. Finally, if there are any customs or matters of etiquette that you think tourists should be aware of, this is a good time to let them know. Tour manager = person who manages and supervises the itinerary on behalf of the tour operator, ensuring the programme is carried out as described in the tour operators brochures The responsibilities of tour managers 1.produce a budget for the tour 2.calculate costs for crew wages 3. arrange accommodationand transportion 4.prepare sound, lighting and video equipments 5.check visas ,other expenses such as booking agent commissions, weekly reports are submitted to the business manager. A tour managers day-to-day workload include: 1.Overseeing hotel departures on t