信型写作写作方法.doc

书信型作文写作技巧 1、??????? 书信类作文的布局与模版 按照信函功能，四六级书信可分为投诉信、询问信、请求信、道歉信、感谢信、建议信和求职信。 1)???? 投诉信 投诉信主要是对服务设施、所购商品等表示不满而向有关厂家、商店写的信。信的安排可分为三大部分。 A．?????? 开头部分：提出投诉对象，并简述写信的目的。 B．?????? 正文部分：明确指出问题所引起的后果，详述改进或处理建议。 C．?????? 结尾部分：表达希望问题能得到解决的愿望，并感谢有关人员的努力。 由于写投诉信的目的不仅是表示不满，还要让对方了解出现的问题，并要求做出相应的补偿。因此写投诉信还要注意以下几点： a.????? 语气要坚决，但措辞要礼貌，不宜使用过激语言。 b.???? 投诉内容要明确、具体，包括时间、地点及简单经过和问题所在。 c.????? 要同时叙述由??带来的不便或伤害，但要实事求是。 d.???? 提出的解决方案（如赔偿等）要合理. e.????? 结尾既要希望对方尽快解决问题，又要对对方所做的努力表示感谢，这样有利于对方能以积极的态度来处理。 f.?????? 一般来说，在叙述问题时要用过去时态。 投诉信的模板： Dear ____, I am writing to complain about _____. On April 1, I bought a ____in your store. But after one week of using, I noticed that _____. To remedy the matter, I suggest making the following changes_____. I would be grateful if this matter would have your immediate attention. ? ????????????????????????????????? Sincerely yours, ????? ???????????????????????????????????Li Lei????????? 范文： A Letter to the Editor of a Newspaper Dear Editor, I’m a student of Shanghai Jiao tong University. I’m writing to complain about the bad service of Xuzhou Branch of Xingu Bookstore. I bought an English-English dictionary there yesterday. When I got home, I found that a few pages of the dictionary were missing. When I went back, to my surprise, the shop assistant was so impatient that she argued that it was my own responsibility and none of their business. And my request for a new copy was refused. I am writing to you about the whole thing to call for better quality of service in Shanghai. As we all know, “Customs first”, and our people’s life could be improved proving good quality of service. Moreover, the quality of service represents one aspect of the city’s image. Only when the foreign customers are satisfied with the service they receive can Shanghai maintain its good fame as a metropolis(大城市). ?????????????????????????????????? Yours sincerely, ?????????????????????????????????????? Tom Wang 2) 询问信 询问信时写信人想要得到某种信息、或对某些问题没有把握而向对方咨询的一种信函。询问的内容包括旅游情况、留学情况等等。一般来说，询问会