常用雅思口语之接待预约客户.docxVIP

智课网IELTS备考资料 常用雅思口语之接待预约客户 您当前的位置 ? 智课教育官网 ? 雅思 ? 雅思口语 ? 文章正文  出国英语考试有哪些 雅思6.5是什么水平 雅思阅读评分标准 托福阅读评分标准 雅思和托福的区别  接待来访  Receiving Clients  1.商务建议  热情周到地接待来访客户，会给初次会面的客户留下良好的第一印象，从而顺利开启双方合作的大门。通常，接待人员会遇到两种客户：预约到访的客户(clients with an appointment)和无约造访的客户(clients without an appointment)。 May I help you?（我可以为你效劳吗？）通常是招呼客户的第一句话，进而以Do you have an appointment?（您预约了吗？）来确认进一步的接触。  2.商务英语情景对话  (1)Receiving Clients With an Appointment  接待预约客户  A:Good morning, sir. Welcome to our company. May I help you?  早上好，先生，欢迎光临我们公司。我可以为您效劳吗？  B:Good morning.I would like to see Mr.Stone?  早上好，我想见史东先生。  A:Have you made an appointment?  您提前和他约好了吗？  B:Yes, Ive got an appointment with him at 9:30.  是的，我和他约好九点半见面。  A:Can I have your name, please?  能告诉我您的姓名吗？  B:Tom Baker,the Sales Manager from American Sunshine Company.  汤姆·贝克，美田阳光公司销售部经理。sales manager销售部经理  A:Let me see, yes, Mr.Baker,we have been expecting you.Please have a seat!I will call him at once  让我查查，是的，贝克先生，我们一直在恭候您的光临。请坐，我马上给他打电话。  B:Thank you!  谢谢！  A:Mr.Stone should be with you shortly. In the mean time,would you please sign the visitors book?  史东先生马上就会过来见您。现在，请在来客簿上签字好吗？  B:OK.  好的。  A:Please come with me,I will show you to the conference office.  谢谢，请跟我走这边，我带您去会议窒。conference office 会议室  (2)Clients Without an Appointment  无约造访的客户  A:Good morning，how canI help you?  早上好！我可以为您效劳吗？  B:Hello,Im Rich Miller from NW Company.Here is my business card.Id like to see Mr.White.  你好！我是NW公司的瑞奇·米勒，这是我的名片。我想见怀特先生。business card 名片  Do you have an appointment,Mr.Miller?  您预约了吗？  A:Im afraid not.But I have got something urgent to discuss with him.  恐怕没有，但我有要事和他商谈。 urgent v.紧急的  B:Can I ask what you wish to see him about?