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Fine working hours pool management and make an inventory of telecom corporate human resources
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Fine ‘working hours pool’ management and make an inventory of telecom corporate human resources
Telecommunications industry, high input, high-growth development model is outdated. Through the efficient flow control, comprehensive IT support, and effective assessment incentives, effectively improve the human resource input and output efficiency and production performance of the telecommunications business transformation and precise management of the inevitable strategic choice. We are telecom companies by AB found that line managers of the company there is extensive management and control, and workflow is not quite reasonable, all part of the problem of staffing efficiency is not high. Zero growth and investment in personnel limited circumstances, how to give full play to the potential of existing staff, adjust the personnel structure and rational allocation of human resources is imperative in business transformation.
AB telecommunications company is facing a huge labor force and growing demand for additional staff, it must be the status quo of the existing staff to conduct a detailed inventory and analysis, the use of IT tools supporting the implementation of quantitative management of working hours in order to find effective human resources precise control mode.
AB telecom company to sort out the different positions and found: Community Manager of employment positions about 20% of total employment, in large numbers; business growth in the number of personnel to the growing demand, supply and demand outstanding; work content is relatively simple and , process easy to comb, working easy to quantify; out of time and more difficult to control, regulate and control the big blind spot. Community Manager has become the focus of precision management of human resources and difficulties. And the community manager’s job has the following characteristics:
1, customer satisfaction is not high. Can machines, installed by the community manager hav
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