StateofConnecticutPSAPUpdate.pdfVIP

State of Connecticut PSAP Update Agenda  Introductions  Training  RFP Process and Review  Change Control  Key Resources /  Text-to-911 Organizations  Disaster Recovery  Overview of Solution  Next Steps  Key Features /Benefits/  System Demonstration PSAP Impacts  Questions and Answers  Call Flow  Project Timeline  Service Support Page 2 Vision The Connecticut statewide ISDN Enhanced 911 emergency telephone system has been in operation for over fourteen years and must be replaced due to a lack of equipment and software support.  Connecticut will deploy a Next Generation 911 (NG911) system using the new Public Safety Data Network to deliver calls to PSAPs. Why NG911? The new system will be capable of processing – in addition to 911 voice calls – emergency calls from devices that transmit text messages, pictures and video when such calls are delivered to us by the carriers in the future. It will place us in a good position to manage : o Increasing percentage of wireless calls o Adoption of and migration to VoIP by the public o New technologies with IP 9-1-1 requirements -Telematics o Interoperability demands – needs a common networked platform o Tremendous public expectations – 9-1-1 anywhere, anytime, from any device Page 3 RFP Process and Review  DSET Staff created a Request for Information (RFI) in order to learn how vendors would propose to design and deliver statewide NG911 system.  Responses to the RFI were received from eight vendors in February of