Casualty Claims Guidelines 责 任 保 险 索 赔 操 作 程 序.pdfVIP

丘博保险(中国)有限公司 CHUBB INSURANCE (CHINA) COMPANY LIMITED CHUBB GROUP OF INSURANCE COMPANIES 中国上海浦东新区芳甸路1155 号浦东嘉里城901 室 邮编：201204 电话：(86 21) 2325 6688 传真：(86 21) 5292 5880 Unit 901, Kerry Parkside Office Building, No. 1155 Fangdian Road, Shanghai, 201204, China Tel: (86 21) 2325 6688 Fax: (86 21) 5292 5880 Casualty Claims Guidelines 责 任 保 险 索 赔 操 作 程 序 At Chubb, we are dedicated to working with you and your insurance broker or agent in respect of the losses submitted to us in an effective and speedy manner. Because each claim is unique, the following Claims Guidelines are general only and reference should always be made to the actual policy under which a Claim is made. Please contact your broker or agent or a Chubb Claims Representative as soon as possible as Claim Guidelines can differ depending on the specific facts of a Claim. 在 Chubb，我们将致力于和您及您的保险经纪人或代理人开展紧密工作，以求快速、有效地处理递交给 我们的赔案。以下索赔流程仅是概括而言的，供大家参考，但由于每个赔案都有其特殊性，故具体的索 赔流程将根据实际赔案所对应的保单，及每起赔案的特点而有所不同。因此在损失发生后请立即与您的 保险经纪人或代理人，或丘博保险(中国)有限公司的理赔人员联系。 The following guidelines should provide assistance in the face of a casualty claim. Please note your Policy Limit and the time frame within which notification of a Claim or potential Claim must be given to Chubb failing which coverage will not be available. Please note however, that the following is not intended to be considered as legal advice by us in any way. If you are in any doubt as to the steps you should or should not take, you should consult your legal and other professional insurance advisers. 以下流程可以在您面对责任保险索赔时提供指导帮助。但请注意保单中规定的关于提出索赔或可能索赔 的时间限制，如没有及时通知丘博保险(中国)有限公司，则保单责任将不成立。并请注意，下列内容不可 视作为本公司提供的法律意见。如果您对任何应该或不应该采取的步骤有疑问，请咨询您的法律或专业 保险顾问。 A. Notification 通知 When You Receive A Claim From A Third Party, Please 当您接到第三方提出的索赔时，请