会所会议中心服务员岗位职责.doc

会所会议中心服务员岗位职责 会所会议中心服务员岗位职责提要：会议进行中，根据客户的需求做好添加茶水服务和其它协助，遇到客户有需要帮助时须尽量满足，不能解决的要马上报告主管 会所会议中心服务员岗位职责 1.接受会议中心主管的领导和工作分配，严格遵守会议中心的工作要求和服务程序，工作中保持良好的仪容仪表和精神面貌； 2.接到会议通知单后，详细了解会议名称、性质、开会时间、与会人数、会场布置要求以及其它特殊要求，有疑问时及时与主管沟通； 3.严格按照会议确认单中列明的各项会议要求做好会场布置工作，保证会议所需各项设备设施的正常运转，并在会前半小时完成所有的会前准备工作； 3.会议入场时，要做好对客人的欢迎和引领服务； 4.会议进行中，根据客户的需求做好添加茶水服务和其它协助，遇到客户有需要帮助时须尽量满足，不能解决的要马上报告主管； 5.会议服务过程中，不能随意离开工作岗位，需要离开时要请示主管找人替岗； 6.会议结束前30钟须准备好客户的消费帐单，会议结束后协助客人做好结帐工作； 7.客人离开会议时，要做好欢送工作，提醒客人带齐行李物品，发现遗留物品及时联系客户解决； 8.工作中经常巡视会议中心区域，保持会议室内及公共区域的环境卫生，检查各项设备的使用和保养情况、用品及费用消耗，确保各种设施的正常使用，发现设备故障及时报修； 9.根据会议的接待情况和客户的反馈信息，适时提出服务或工作改进意见； 10.积极参加各种培训活动，努力学习业务知识，提高业务技能，满足各项服务要求； 11.处理客户的简单投诉，解答客户的一般业务咨询，不能处理的马上通知主管； 12.完成上级领导交办的其它事项。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quali