医院后勤物业管理目标.doc

医院后勤物业管理目标 医院后勤物业管理目标提要：一年内让医院的后勤服务管理工作达到XX物业承诺的各项服务指标，二年内成为省（市）内医院后勤服务管理的示范单位 源自于建筑资料 医院后勤物业管理目标 1、总体目标： XX物业以给医院创建一个”安全、整洁、优美、舒适”的环境为目标，力求接管后在短期内使各项管理工作步入正规。根据《省（市）优秀大厦评比标准》和国家医院管理相关考核标准以及《XX物业管理标准》，紧密配合医院经营战略规划，一年内让医院的后勤服务管理工作达到XX物业承诺的各项服务指标，二年内成为省（市）内医院后勤服务管理的示范单位。 2、服务指标： 保洁服务指标 序号指标名称承诺指标备注 1清洁设施完好率≥95% 4卫生定期检查合格率≥95% 6污水处理合格率100%净化合格率100% 7重大管理责任事故率0 8有效投诉≤3次/月回访率100%，处理率100% 9服务满意率≥95% 医疗辅助部服务指标 序号指标名称承诺指标备注 1医用垃圾合格处理率100%及时性、数量、质量、去向 2尸体收送保管合格率100% 3重大管理责任事故率0 4有效投诉率≤1次/月回访率100%，处理率100% 5服务满意率≥95% 7服务质量定期检查合格率≥95% 餐饮部服务指标 序号指标名称承诺指标备注 1送餐及时率≥90% 2餐具消毒合格率100% 4重大管理责任事故率0 5有效投诉率5次/月回访率100%，处理率100% 6服务满意率≥95% 7服务质量定期检查合格率≥95% 源自于建筑资料 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological qu