小区客户服务中心岗位说明书.doc

小区客户服务中心岗位说明书 小区客户服务中心岗位说明书提要：为业主及客户提供常规服务、专项服务、特约服务工作，及时处理业主投诉及求助事宜；协调内、外各种关系，倡导健康向上的社区文化 地产e网 小区客户服务中心岗位说明书 岗位名称：客户服务中心 直属上级：物管处 管理幅度 所属部门 工作内容： 1、负责宣传、贯彻国家有关房地产法规及党和政府有关房地产的方针、政策； 2、负责房产管理资料的收集、汇总、归档、变更修改、利用和上报工作； 3、负责办理业主入住及装修验收手续； 4、负责房屋租金、物管、公摊费及各种费用的按时收缴； 5、为业主及客户提供常规服务、专项服务、特约服务工作，及时处理业主投诉及求助事宜； 6、协调内、外各种关系，倡导健康向上的社区文化； 7、定期走访住户，做好回访工作; 8、规范各种文件、合同，编制好各项报表； 9、负责物管处的档案管理、文书处理； 10、负责物管处的人员异动的手续办理，并上报公司行政人事部； 11、负责物管处紧急材料的采购，以及其他后勤供应工作； 12、负责物管处月度、年度工作计划的编制及实施； 13、负责物管处备用金的保管，经请示主任后，对备用金有支配权； 14、负责物管处的成本核算，监控物管处其他部门的目标成本； 15、负责社区文化的策划、安排，并予以实施。 16、负责对小区清洁工作的日常监督和检查。 地产e网 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and