物业公司读书活动《赢在口才》读后感.docVIP

物业公司读书活动《赢在口才》读后感 物业公司读书活动《赢在口才》读后感提要：通过阅读此书，我更感到公司号召我们读书的正确。一本好书能让我们增长知识、开拓眼界和找到更多的办法。我们应该响应公司号召 源自物管手册 物业公司读书活动《赢在口才》读后感 书之益处在于读取作者的思想精华，活用在自身的实践中。读罢“赢在口才”一书，认识到光有口才未必能赢，而缺乏口才一定是很难有赢的可能的，拥有“好口才”是事业工作成功的基石。 俗话说：“一句话惹人笑，一句话惹人跳”，意思是说在与他人交谈中方法差异会产生截然不同的效果。我们物业人若想在不损害公司利益的前提下，更好地维护业主的切身利益，得到业主方的尊重和信赖，那么除了我们应提供专业化的优质服务外，也需要我们有“好口才”。 书中说到的“推辞”和说服”的技巧，我感触颇深。推辞即婉言拒绝，实际工作中往往不能排除业主提出超出合同约定的服务和要求，为了不伤害彼此的感情，为了工作的顺利开展，就必须学会“婉辞”，要让自己在不动声色的言谈中使得业主明白我们的主张，体谅到我们的难处，从而理解我们，并借这样的机会增进相互之间的了解和信任。同样，“说服”也是异曲同工。 当然，这里说的“好口才”决不是鼓励两面三刀、不负责任地随口胡言甚至撒谎欺骗，也不是哀求乞讨，是指不卑不亢的沟通，是指不损害原则下的相互理解。这个“好口才”非一朝一夕就就能炼得，它需要我们有良好的文化底蕴，需要我们拥有丰富的知识和卓越的见地。 通过阅读此书，我更感到公司号召我们读书的正确。一本好书能让我们增长知识、开拓眼界和找到更多的办法。我们应该响应公司号召，多读好书，以促进自身的进步。 源自物管手册 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formati