维修人员转正试题.docVIP

维修人员转正试题 维修人员转正试题提要： 于 东莞市x物业x花园管理处 工程维修人员转正试题B 姓名: 成绩: 一、填空题: 、公司的服务宗旨是 、 、 。 2、公司的质量方针是 、 、 、。 3、对业主/住户的维修服务必须 、 、 ,每月定期对区内 进行检查并做好记录。 4、质量目标中必须做到房屋完好率达 ,房屋维修及时率达 ,设备完好率达 ,用户报修处理及时率达 以上。 5、客户财产保护程序的目的是 。 6、客户维修无特殊情况时不超过 分钟,一般性维修不超过 小时,较困难复杂的维修要求 小时内完成。 二、判断题: 、在电梯内作业时,可以一脚在厅内,一脚在厅外。 2、工作之余,可以将公司的工具带出外面从事工作以外的有偿服务。 3、对领导安排的违反操作规程的作业程序坚决不予执行。 4、上班打卡,::可以委托其他同事代理。 5、接到管理处的维修通知呒论事因大小,应先将手上的活干完后再去上门维修。 三、简答题: 、职业道德规范是什么? 2、发生火灾后,你应该怎样做? 3、上门维修服务,遇有客人不满,给维修服务质量提意见,你该如何处理? 四、论述题: 、工程维修工作在物业管理活动中的重要性。 2、身为x中心物业公司一员,该如何做好本职工作。 于 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member e