Jeffrey 丰田WAY 14原则 2008 P19.pptVIP

Spring 2008 The Toyota Way The Toyota Wayby Jeffrey Liker14 Management Principlesfrom the World’sGreatest Manufacturer The Toyota Approach : 4Ps Toyota’s 14 Management Principles Base your management decisions on a long term philosophy, even at the expense of short term financial goals. Create continuous process flow to bring problems to the surface. Use “pull” systems to avoid overproduction. Level out workload (heijunka). Build a culture of stopping to fix problems, to get quality right the first time. Standardized tasks are the foundation for continuous improvement and employee empowerment Use visual controls so no problems are hidden. Use only reliable thoroughly tested technology that serves your people and processes. Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others Develop exceptional people and teams who follow your company’s philosophy Respect you extended network of partners and suppliers by challenging them improve Go and see for yourself to thoroughly understand the situation Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly Become a learning organization through relentless reflection (hansei) and continuous improvement (kaizen) Principle 1: Base management decisions on long term philosophy, even at the expense of short term financial goals. Have a sense of purpose that supercedes any short term decision making. Align the organization toward a purpose greater than “making money.” Understand your place in the history of the company and work to bring the company to the next level. Generate value for the customer, society and the economy. Evaluate every function in the company in terms of its ability to generate value. Be responsible. Strive to decide your own fate. Act with self reliance and trust in your own abilities. Accept responsibility for your conduct and maintain and improve the skills that enable you to produce added value. Principle 2: Cre