西贝尔电子商务训练培训材料（英文版）.pptVIP

August 1999 Module Name Course Title Module i: Siebel eBusiness Essentials Training Module Objectives This module provides an introduction to the Training facilities Siebel eBusiness Essentials Training Getting Started Course materials Student Guide All slides presented during lecture Lab Book Hands-on lab exercises and solutions Siebel Bookshelf CD Contains Siebel technical publications (manuals) Name cards Training Site Information Bathrooms Class Duration and Breaks Fire Exits Course Audience This course is designed for Application Developers System Architects and Configurators Database Administrators Systems Administrators Introductions and Expectations Who are you? Name Company Role What is your prior experience? Siebel applications Relational database Programming How do you expect to benefit from this course? Course Objectives In this course, you will learn How to navigate the user interface (UI) and manipulate Siebel data About the Siebel architecture How to install Siebel eBusiness software How to configure the software How to load data into the Siebel database How to add business rules to your application How to deploy the application Course Methodology Subject matter will be delivered via Lecture and slide presentations Software demonstrations Class discussions Hands-on labs Lab reviews What is Siebel eBusiness? Siebel eBusiness Siebel eBusiness is an integrated suite of products that help manage customer relationships Multi-Channel Support Siebel eBusiness allows prospects and customers to pick their communication channel and receive consistent interactions A Unified Database Siebel eBusiness uses a single database and integrates with the back office to ensure consistent customer interactions Multi-platform Support Siebel eBusiness supports a variety of clients, databases, and server platforms Common Look and Feel Siebel eBusiness applications have a common structure and architecture Common feel UI navigation, data manipulation, q