行政秘书助理的专业技能培训.PDFVIP

Executive Secretary Administration Assistant Training 行政秘书/助理的专业技能培训 Learning Objective 学习目标 An efficient office secretary/assistant builds a good image of an organization and proves to be an asset to his / her supervisor. This workshop will show you how to shape your outstanding image as a professional secretary/assistant and equip you with skills of effective communications conflict management, EQ management, time management, project management problem solving and business writing presentation skills. You will be able to plan and monitor small projects effectively, and use practical tools to solve problems and make good decisions. You will have a better understanding of the etiquette and management skills needed, to keep your team running smoothly. 一位高效能的行政秘书/助理不但能够提升公司的良好形象，同时也是高级管理者在工作上不可或缺的密切伙 伴。本课程将教您如何塑造一名专业秘书/助理的优秀形象，并帮助您掌握有效沟通/冲突管理、项目管理、问 题解决技能，情商管理、时间管理、商务礼仪/商务电邮写作/演讲技巧等相关技能。 您将学会高效地计划和监控小项目，用实用的工具解决问题并做好决定，更好地理解并运用必要的礼仪和管理 技巧，保证您的上司和团队的工作顺利进行。 Course Content 课程内容  Professional/Career Development of Secretary  专业秘书的角色、与职业发展  Building Relationship with your boss  与您的上司建立关系  Effective Communications Conflict Management  有效沟通、冲突管理  Emotional Intelligence  情商管理技巧  Time Management  时间管理技巧  Business Etiquette  商务礼仪  Business Writing Presentation Skills  商务电邮写作、演讲技巧  Project Management Problem Solving  项目管理、问题解决技能 Target Group 参与对象 Personal assistants, executive secretaries, management assistants and executive assistants 私人助理，行政秘书，管理助理和执行助理 Schedule 时间 09:30-17:30 15-16 June 2017 09:30-17:30 2017 年6 月15-16 日 German Industry and Commerce Greater China | Guangzhou Phone: +86-20 | Email: training@gz.china.ahk.de Location 地点 Unit 1903 Leatop Plaza, No. 32 Zhujiang East Road, Tianhe District, Guangzhou 510620 广州市天河区珠江东路32 号利通