导游业务考试要点(国外英文资料).docVIP

导游业务考试要点(国外英文资料) The key points of the tour guide Chapter 1 guide services and tour guides (1) tour guide service and its type Definition of the connotation of tour guide service: tour guide service is the tour guide staff representatives delegated travel agents, travel tourists reception or accompanied, according to the group and the content and criteria stipulated in the contract or to provide tourism services. Type of tour guide service: 1. Touwen as tour guide (subordinate position) 2, field spoken tour guide (dominant position) Q: why do you say that the on-site speaking guides will always be in the leading position in the guide service? The main point: the tour guide is a tourist guide with ideas and purposeful Tours. The travel is a kind of interpersonal and emotional communication Tour guide: 1 guide to the service of travel service 3 (3) the connotation of tour guide: guides personnel is made in accordance with the provisions of the guides personnel management regulations legally accept appointed travel agencies, offers visitors guide, to explain in detail and related tourism services. The tour guide will be accompanied by tour guides and tour guides in 3 places 3 freelance tour guide for 2 part-time tour guides To divide 1 Chinese tour guide by using language According to the level of technical grade, grade level - intermediate - - intermediate - - - high - - - high - - - (4) the development of tour guide service: 1 tour guide service is a part of tourist service, it produces in the process of the development of tourism activities, with the development of the tourism activities and development. The beginning of the commercial tourism activities of the commercial tourist guide. The first professional travel agent in the world. In 1845, the worlds first commercial tour was accompanied by a commercial tour guide. In 1846, the travelers check was invented. 1892 3 development of tour guide service in China: (1) the early stage (1923? 1923) (1) in August 1923, t