服务英语(杨明义).ppt

我们自助餐是128元,您可以尽情享用我们自助餐，里面包含免费的饮料. Guest: We would like to see the menu and then we’ll decide 我们还是先看一下菜单，然后再做决定。 Waiter: I will bring the menu, Sir / Madame.先生/女士,我这就 把菜单拿来. Would you like to order any drinks 您需要点些饮品吗？ Guest: Could we have 3 Coca Cola, 1 soda water, one whisky , and 3 beers. 我们需要3瓶可口可乐，1瓶苏打水，1瓶威士忌，3瓶啤酒。 Conversation Practice Waiter: How would you like you whisky, straight, or on the rocks. 您的威士忌是直接引用还是想加冰引用。 Guest: On the rocks please, I would also like ice and lemon with the soda water. 同时请在苏打水里面加些柠檬汁和冰。 Waiter: Certainly Sir. 好的先生。 Waiter: Im sorry, sir. These is no Tingtao beer today, can I recommend you to take the Budweiser? 很抱歉先生,青岛啤酒今天没有了,您看百威可以吗? Guest: yes, thank you. 好的，谢谢。 Conversation Practice Waiter: May I take your order now? 现在可以给您点菜吗? Guest: I would like the chicken. 我想点些鸡肉。 Waiter: I am sorry, the chicken is finished, May I suggest the steak or the fish? 抱歉，今天没有鸡肉，可以 建议您来些牛排或鱼吗？ Guest 1: I will have the steak. 来些牛排吧。 Waiter: How would you like your steak done, rare, medium or well done? 您的牛肉要几成熟的,是半生,适中还是 全熟的? Guest1: Medium, thank you. 半熟就可以了。谢谢。 Guest 2: I will have the steak also, but what is in the sauce 我也想来点牛排，酱汁中主要有什么？ Conversation Practice Waiter: The main condiments are mushroom and black pepper 主要的调味品是蘑菇和黑胡椒。 Guest 3. The rest of us will have the buffet 我们几个人用自助餐。 Guest 4. I will have the fish 我想点些鱼。 Guest 5 I’m still not sure what I want 我还是没有想好吃些什么。 Waiter: If you would like to try something different, Japanese dishes are also available.如果您想换换口 味的话,在这您还能吃到日本菜. Guest 5: OK I will try the set Japanese menu 好吧，我尝一 下日餐。 Conversat