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Alzheimer’s Society’s enquiry categorisation
Enquiry record form
Enquirer’s name: (if supplied) Date of enquiry: Date actioned initials: Address:(if supplied)
Postcode: Duration: Enquirer’s phone:(if supplied) Enquirer’s email:(if supplied) Brief details of enquiry information given: (continue on the back if necessary) Further action required: Top part of form to go to case notes? ( Where case notes shared, client informed (
Enquiry statistics (detach if filing top part of form in case notes)
Needed for Common Activities Database Not needed for Common Activities Database Enquirer (tick only one box)
Carer or relative
Person with dementia
Carer/relative and person with dementia
Person worried self may have dementia
Person worried someone else may have dementia
Carer/relative and person worried s/he may have dementia
Professional – social work department
Professional – health service
Professional – multi-agency
Student
Other Info type (tick all that apply)
About dementia treatment
About non-Alzheimer Scotland services
About caring
Legal financial
Alzheimer Scotland related enquiries
Other
Mode (tick only one box)
Phone call
Visit to the office
Home visit
Letter
Email
Other/outside contact Actions (tick all that apply)
Information materials provided
Referred to social work department
Referred to health service
Referred to Alzheimer Scotland contact, eg Helpline
Referred to Involvement Officer
Referred to other voluntary organisation
Referred to counselling Enquiry type (tick only one box)
Info only
Emotional support and info
Emotional support only
Involvement
Enquiry details continued
Subcategories - for optional service use only; not required for Common Activities database
Info type
About dementia treatment
Alzheimers
Vascular dementia
Dementia unspecified
Dementia in younger person
Diagnosis
CJD
Downs / learning disabilities
Frontal lobe/Picks
Lewy body
Rare dementia
Genetics
Aricept /donepezil
Exelon /rivastigmine
Rem
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