知名中介-工作手册.pdf

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知名中介-工作手册.pdf

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知名中介-工作手册

目目录录目目录录第一章第一章基础业务部分基础业务部分第一章第一章基础业务部分基础业务部分评估、代卖业务流程 ·········································································01 调入、调出业务流程 ·········································································04 收购内勤工作流程 ·············································································12 空置房业务流程 ·················································································15 联动业务流程 ·····················································································17 第二章第二章权证部分权证部分第二章第二章权证部分权证部分过户业务流 ·························································································19 第三章第三章贷款部分贷款部分第三章第三章贷款部分贷款部分二手房按揭贷款流程 ·········································································49 公积金组合贷款流程 ·········································································52 按揭贷款审件指南 ·············································································55 第四章第四章租赁部分租赁部分第四章第四章租赁部分租赁部分租赁业务流程 ·····················································································57 第五章第五章客服部分客服部分第五章第五章客服部分客服部分投诉服务流程 ·····················································································60 第六章第六章内勤部分内勤部分第六章第六章内勤部分内勤部分内勤工作职责及标准（详见幻灯片）员工日常行为规范 ······································································61 钱款交接 ···············································