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Unit14 Part B Listening Tasks A Conversation Drive-in Grocery Shopping Reporter: In Los Angeles some 1,200 people are doing their weekly grocery shopping in record time without the grocery carts or without the check-out lines. They dont have to fight for a parking space, or to stand in line, or even to get out of their car. They make up their grocery lists from a 4,000-item catalog and then phone in the item numbers. Dave Burnstein is the vice-president for the Phone-In Drive-Through Market. Now lets hear what Mr. Burnstein has to say. Hi, Mr. Burnstein, can you tell us what makes you start this kind of supermarket? Dave: Well, we took two ideas that have been proven successful. One was the success of drive-through convenience —which has been proven to be successful with banks and fast food, and then we took the proven success of catalog shopping, and applied both to grocery shopping. Our reason is to save time. We feel we can get customers in and out of here in less than two minutes. Reporter: Thats wonderful. Thank you, Mr. Burnstein. Dave: My pleasure. Reporter: Once your order is in, the computer takes over. The computer turns your grocery list into a print-out. Workers then get the goods on your list from a warehouse. Meanwhile you go about your business and, three hours later, drive up to the market, punch your code into a terminal, and write a check while your groceries are loaded into your car. There are disadvantages to this fast lane grocery shopping. You cant stop and sniff the fish or squeeze the melon. However, I heard no complaints about the freshness of the food. And you pay a $1.50 service charge on each order ,but prices are comparable to traditional grocery stores .And as one customer put it,“ My time is worth more than a dollar and a half an hour. Exercise1 1. parking space grocery cart in line 2.Phone-In Drive-through Market 3.drive-through convenience banks fast food catalog
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