各种客户应对方法(国外英文资料).docVIP

各种客户应对方法 Silent type -- customer coping skills Nagging -- customer coping skills The harmony type -- the customers coping skills Pride - customer coping skills Diao acid - customers coping skills Blow up the maoists -- customers coping skills Grumpy -- customer coping skills Total rejection -- customer coping skills Anti-pricing -- customer coping skills Financial difficulties -- customer coping skills [a nagging clients coping skills] Relative to the silent type of customer, leans heavily dominated by you ask questions, to find the topic, you must feel DaoLao type, chatter is good to deal with many guests. If you really think so, you have to be careful. With this type of guest, you have at least three crises: Giving him the right to speak is probably never going to bring him back to the theme of your selling. Second, he is very not easy to find the object to a willing to listen to him, refused to give up easily, and thus, your precious time so frittering away 3, wasting time is a waste of money for salesmen Why do the chattering guests always say no? He was born to speak and speak good 2, the loneliness is too long, the people around him deeply know his habits, may have already fled to the end of the long time only you the big head, do not know so, the hard hit him! Arm yourself by harboring long speeches and interrupt your sales pitch so you cant get away with it. A loving speaker always does not understand the value of a salesmans time. They might even feel that if they wanted to make my money, it would be good to spend more time talking about it. But you cant be a salesman. Guests love speak, is usually easier to selfs point of view as the core, to criticize, or comment on, or just standard town east parents, all day long. Since the other person is a real egoist, you might as well go along with him in his words and help him to make a conclusion as early as possible. The way to ask is to be avoided here, otherwise, if you dont have a word of mouth, it might lead