如何有效实施个性化服务.docVIP

如何有效实施个性化服务 摘 要bstract With the development of modern hotels and the improvement of living standards, consumers on the hotel restaurant serving a demanding and constantly improve. Now, large and small hotels in the community more and more, with the quality of the hotel there are many, hotels want to stand out in the industry, providing standardized services must be to improve the core competition in a unique personalized service. This article a case of Nantong shenghe Hall, analysis of problems existing in the process of its personalized service, explains how to effectively implement personal