新世纪研究生公共英语教材阅读Aunit12b.pptVIP

Unit Twelve Knowledge Management Is a Business Imperative Explanations: Information relates to description, definition, or perspective (what, who, when, where). Knowledge comprises strategy, practice, method, or approach (how). Wisdom embodies principle, insight, moral, or archetype原型 (why).   Definition: Knowledge Management is the explicit and systematic management of vital knowledge - and its associated processes of creation, organization, diffusion, use and exploitation. explicit: knowledge is explicitly recognized (language, documents etc.) systematic: it is too important to be left to chance vital: there’s lots of knowledge around; focus on that which is important content and process perspective (nouns and verbs) Definition: 所谓知识管理的定义为，在组织中建构一个量化与质化的知识系统，让组织中的资讯与知识，透过获得、创造、分享、整合、记录、存取、更新、创新等过程，不断的回馈到知识系统内，形成永不间断的累积个人与组织的知识成为组织智慧的循环，在企业组织中成为管理与应用的智慧资本，有助于企业做出正确的决策，以因应市场的变迁。 Knowledge Management to be needed in on-line education Two main thrusts: Sharing what is known e.g. best practice Innovation - creation and conversion Typical Knowledge Management Initiatives Creation of knowledge databases - best practices, expert directories, intelligence etc. Active process management - of knowledge gathering, classifying, storing etc. Development of knowledge centers - focal points for knowledge skills and facilitating knowledge flow Introduction of collaborative technologies - Intranets or groupware群体软件 for rapid information access Knowledge webs - networks of experts who collaborate across and beyond an organization’s functional and geographic boundaries Learning organization initiatives - culture of learning, individual/org development. Consider the services that a typical knowledge center provides. It: identifies sources of important knowledge, both inside and outside the company catalogues and indexes material so that retrieval is efficient and effective maintains and sustains the knowledge repository (the knowledge bank) prov