华南师范大学 2015春《质量管理学》在线作业(国外英语资料).doc

华南师范大学 2015春《质量管理学》在线作业(国外英语资料) South China Normal University 2015 spring quality management online homework Assignment 1., fifth questions Modern strategic procurement believes that the key to successful procurement is (). A. product prices B. negotiation skills C. ability to identify opportunities and work together to solve problems D. products meet specifications Your answer: C Subject score: 3 Score: 3 2., sixth questions When you get along with your customers, find out which of the following customer relationships is the way to influence the way customers spend money or help customers find better ways of doing things A. partnership B. active type C. reliable type D. reaction type Your answer: A Subject score: 3 Score: 3 3., seventh questions Purchases of goods and services such as office supplies, books, magazines, and catering services are typically purchased in the classification of purchased goods. A. quadrant 2 (low importance / high cost) B. quadrant 1 (low importance / low cost) C. quadrant 3 (high importance / low cost) D. quadrant 4 (high importance / high cost) Your answer: B Subject score: 3 Score: 3 4., eighth questions Six Sigma quality refers to the number of errors in a million chances to allow errors (times). A.3.4 B.2.6 C.6.5 D.6 Your answer: A Subject score: 3 Score: 3 5., Ninth questions The traditional organization is structured () A. vertical B. flat C. level D. intersection Your answer: A Subject score: 3 Score: 3 6., nineteenth questions The organization establishes an active relationship with the customer in accordance with the customer relationship value. A. customers / distributors, high profits B. less customers / distributors, high profits C. customer / distributor multiple, medium profit D. customers / distributors less, medium profit Your answer: D Subject score: 3 Score: 3 7., Twentieth questions (b) the way in which procurement takes place hinders the interaction between suppliers and end-users, and the procurement function object