沟通的两个重点之二清晰的表达(国外英语资料).docVIP

沟通的两个重点之二清晰的表达(国外英语资料) Two of the two keys to communication: clear expression The most influential manager is the person with high communication skills. However, communication skills are not limited to the ability to communicate. The ability to express the greatest influence in the shortest possible time is the ability to act in a very direct way. Good listening gives us a great deal of useful information, a better understanding of each other, and a way of gaining trust and support. On the basis of listening to and understanding each other, we should avoid the following six mistakes when expressing our opinions: (1) dont just point out the problem, and to propose solutions to the problem, if simply out of the question without solution, easy to be understood for blame and complain, blame and complain about what good effect is not to communicate. (2) when finding problems, they only reflect the situation to those who have the ability to solve them rather than spread them freely; otherwise, they can easily be understood as spreading rumors. For employees or other peoples views, it is best to directly put forward himself, as long as we pay attention to the proper way to maintain the dignity of the other side, it will not cause much resentment. On the contrary, strong resentment often stems from the irresponsible use of managers to randomly distribute employees inadequacies to unrelated people. (3) controlling ones tendency to judge others. We all have a tendency to judge other people. When we are watching movies or TV, we usually ask if someone is a good person or a bad guy, and at that time the TV series basically divided people into good and bad people. But now it seems very difficult for you to a person will be attributed to good or bad, even the most heinous criminals, at some time performance is also very good. Therefore in our daily communication, pay attention to control their tendency to judge others, because it is hard to accurately and comprehensively and obj