IT助理岗位说书.docVIP

Division/Department：IT Department 部门: IT部门 Job title： IT Assistant 职位名称: IT助理 Reports to: IT Manager 汇报对象: IT经理 Responsibilities : 岗位职责: Number of subordinates: 0 下属人数： 0 Leadership style (for managers in charge of subordinates only)： 领导风格（仅针对有下属员工的经理）： Responsibilities 职责: Assure the good working condition of the computer terminals, of the fax server 确保公司客户机终端、传真服务器的正常使用； Assure the information security 确保公司信息的安全性； Assure a good internal communication (network and e-mails in good working condition) 确保内部通讯畅通（如网络、邮件处于正常使用状态）。 Contents of the job： 工作内容: Select the type of software and hardware that the company will use (such as AutoCAD, Fax Server) 对公司所需软件、硬件进行选型（例如AutoCAD软件，传真服务器软件的选型）； Buy computer components and fittings 购置电脑配件； Assure company website construction development 负责网站的建设和开发 ； Assure the good running of the computers (include installation, dealing with computer problems or malfunction, introducing the use of some software) 维护客户机终端（包括装机，排除电脑故障，介绍软件使用方法）； Participate in the ERP implementation, assist the ERP team 参与ERP项目实施，辅助 ERP项目组开展项目工作； To monitor the working situation of the servers 监控服务器工作状态。 Reporting： 汇报 : Position holder Supervisor 任职人的直接主管希望得到的汇报如下: Want reports about every daily IT support and problems and to keep a log (records). 日常技术支持和问题解决的工作汇报，以日志形式提供； Want report about important incident on the server terminal and the network and to keep a log (records). 重大事故的汇报；如:网络、服务器、客户终端发生故障，以日志形式提供； Want reports about the Office Administration (OA) system : test, installation, debugging, … 系统化任务部署的汇报，如关于OA系统的测试，安装，调试等每一阶段工作汇报； Want to know when the IT Assistant will be outside of the company 外出办事情况的汇报。 Position holder 任职人认为需向直接主管提供的汇报如下: Report every daily manipulation of IT support, by oral first and then record the manipulation 日常IT技术服务汇报，先口头向上级汇报，然后书面填写记录； Report the employees’ computer problems and the reasonable demands of the employees