第四段提出意见或敦促对方采取措施.pptVIP

Do you know how to write a letter of complaint and how to organize the article? 假设你是李强，点餐后发现食物不新鲜就此事，请你给餐厅经理写一封信，内容应涉及餐厅的食物品质、环境、服务等。 实例剖析 【写作分析】通过认真审题，确定如下写作要点： 文体：应用文 人称: 根据内容确定本文人称为第一人称 时态：一般现在时 第一段：提出抱怨并表示遗憾 (3) 在这样（嘈杂）环境下我无法进行用餐，我需要一间安静的环境。 For me this environment is very difficult to have dinner and I need a quiet environment. 第四段：提出意见或敦促对方采取措施 (1) 我们深知这种事不经常发生，但我们希望能确保食物质量。 We know that this sort of thing happens rarely, but we want to assure the quality of food. (2) 如果您能尽快调查此事，我将不胜感激。期待您尽快回复。 I would be very grateful if you could look into the matter as soon as possible. And I am looking forward to an early reply. Writing process 注意事项: 1.单词的拼写； 2. 时态的运用； 3. 人称的一致（议论文）； 4. 句子的完整。 避免中文式英语的最佳途径： * Situation: The fish you ordered tastes terrible. Complain to the manager of the restaurant. With your partner, make up dialogues for the above situations. Perform them in front of your class. Customer: Excuse me. Waiter: Yes, Sir/Madam. Customer: I’m afraid that this fish I ordered tastes terrible. Waiter: Oh really. What’s the problem with it? Customer: It doesn’t taste fresh to me. I’d like to order something else. Waiter: Well, I’ll go and tell the waiter to take your order. Customer: Thanks. (A moment later) Waiter: Good afternoon, sir. Here’s the menu. Customer: Thanks. Waiter: You are welcome. I’m sorry but … I’m afraid … That’s not good enough. I’m feeling annoyed with/unhappy about/unsatisfied with … I’m not happy about /satisfied with … I’d like a (full) refund, please. That’s no good for me. You should do something about it. 一般情况下，可以按照下面的思路行文： a．抱怨投诉行为b．投诉内容具体描述c. 对被投诉人的敦促  抱怨投诉行为：Im writing to complain about/that ... I’m writing to make a complaint about…… I’m writing to bring your attention to the problems that... 投诉内容具体描述: First of all, secondly, thirdly.... I felt really angry about.. I find it difficult to... to be honest, I am not prepared to put