2014年双语管理学答案.doc

1. Filling the follow blanks (20 points) 1. Competitors are an organization’s opponents in the external environment.(竞争对手是一个组织在外部环境的反对者） An organization’s Intertype competitors are distinctly different and competing organizations. 2. Three general skills are need for effective management performance. （有效的管理需要三种基本技能）They are human, technical , conceptual skills. 3. The word Ethics refers to principles of behavior that distinguish between good, bad, right, and wrong.（指的是行为的原理，区分好的，坏的，正确的和错误的） 4. Techniques for forecasting resource （预测资源技术）are hunches, Market surveys, time-series, and economic model. 5. Five aspects that differentiate jobs are（区分工作的五个方面）Work pace, job repetitiveness, skill requirements, methods specification, and required attention. 6. Five more widely used departmentalization bases are （五个广泛使用的部门化基地是）functional, Process , product, customer, and geographic . 7. Contemporary organization design theory can be divided into two categories of opinion.（现代组织设计理论可以分为两类意见） They are Universalistic approach and contingency approach. 8. Organizations can adopt one of the three general strategies.（组织可以采用三个策略当中的一个） They are cost leadership, focus, and differentiation 9. Three conditions that determine the effectiveness of controlling function（三个条件确定控制功能的有效性） are standards , information, and corrective action. 10. JIT refers to the fact that it compiles byte code only when its ready to be executed -- just in time 11.Three management levels（管理的三个层次）: the operational level , the technical level, and the strategic level. 12. The three tasks of world class managers（世界顶级管理者的三个任务）: managing work and organizations, Managing people , and managing production and operations. 13.Three important situational dimensions assumed to influence the leaders’ effectiveness are（三个重要的情境维度被认为影响领导效能）: leader-member relations , task structure, position power. 14. Five key steps in developing a quality control system（开发一个质量控制系统的五个关键步骤）: dev