2015-2016年度第一学期管理学基础复习.docVIP

期末考试题型 课程总评成绩包括： 纸质试卷60%，平时20%， 自主网络学习20% 纸质试卷中水平测试60%， 所学课程40%（主观题为主） 水平测试（60%）包括： 听力20%，阅读30%， 完型10% (有听力教材和自主阅读的部分内容 ) 所学课程（40%）包括： 选词填空（20个，10%）有关管理学的文章 专有名词汉译英，英译汉（10个，10%） 名词解释（4个，8%） 问答题（2个，12分） 复习提纲： 1-8单元text A后面的练习 2. 每课的专门术语 具体复习要点： unit 1 the important issues in management work the Hawthorne Studies the Hawthorne Effect concept the significance of the Hawthorne Studies unit 2 the definition of management the major functions of management unit 3 the elements in the basic planning process unit 4 a “tall” organizational structure and a “flat” one the factors that influence the span of management The principles determining the shape of the organization Organizing and the steps in organizing process The basic elements of organizing function Unit 5 the elements in a staffing process the Peter Principle the three trends accounting for the more competitiveness which influences the HRM unit 6 the four activities involved in the leading function unit 7 the definition of control and the three approaches to designing control systems the process of control SPC MBO Tools for controlling organizational performance 一 What are the important issues in management work? Technical responsibility/Productivity: how to accomplish tasks or work more rapidly and efficiently Administrative responsibility: how the whole organization could be more productive (organizational structure and employees’ behavior) Institutional issues: the environment, the purpose of the organization and its relationship to society 2.Why is Frederick Winslow Taylor regarded as the Father of Scientific Management? Specialized vocabulary: Trial-and-error Rule of thumb Time study Production quota 装配线 大规模生产 劳动力 管理理论丛林 计件工作 职能领班制度 成本会计制度 一 Why was Fayol considered a pioneer in the field of management thought? He distinguished managerial activity from all other activities in organizations. He defined managerial activity in terms of its core functions. He was also the first to offer a list of 14 p