dessler_hrm12_tif01 人力资源1.doc

Human Resource Management, 12e (Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT ________. A) planning B) organizing C) outsourcing D) leading E) staffing Answer: C Explanation: The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions. Diff: 1 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 2) Which of the following is the person responsible for accomplishing an organizations goals by planning, organizing, staffing, leading, and controlling personnel? A) manager B) entrepreneur C) representative D) generalist E) marketer Answer: A Explanation: The manager is the person responsible for accomplishing an organizations goals by planning, organizing, staffing, leading, and controlling the efforts of the organizations people. An entrepreneur may manage people or may hire a manager to do so instead, but entrepreneurs are defined as individuals who start their own businesses. Diff: 2 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 3) Which of the following includes five basic functions--planning, organizing, staffing, leading, and controlling? A) job analysis B) strategic management C) employee orientation D) management process E) adaptability screening Answer: D Explanation: The management process includes five basic functions--planning, organizing, staffing, leading, and controlling. Strategic management refers to the process of identifying and executing the organizations mission by matching its capabilities with the demands of its environment. Diff: 1 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 4) Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures? A) planning B) organizing C) staffing D) leading E) motiva