on communication skills of language in international business negotiation 论国际商贸谈判中的语言交流技巧本科论文.docVIP

Contents Abstract 1 Introduction 1 Chapter 1 International Business Negotiation 2 1.1 Definition of International Business Negotiation 2 1.2 Features of International Business Negotiation 2 Chapter 2 Problems of the Communication in International Business Negotiation 5 2.1 Pragma-Linguistic Failures in International Business Negotiation 5 2.2 Socio-Pragmatic Failures in International Business Negotiation 6 Chapter 3 The Strategies of the Language Communication in International Business Negotiation 9 3.1 The Strategies of Listening 9 3.3.1 Passive Listening 10 3.3.2 Acknowledgment 10 3.3.3 Active Listening 10 3.2 The Strategies of Asking Questions 11 3.2.1 Manageable Questions 12 3.2.2 Unmanageable Questions 14 3.3 The Strategies of Answering 16 3.3.1 Refusing to Answer 16 3.3.2 Slipping Over the Questions 17 Conclusion 19 Notes 20 Bibliography 21 Acknowledgements 22 On Communication Skills of Language in International Business Negotiation Abstract: With the development of economic globalization, international trade has developed greatly. International trade negotiation is inevitable crossborder business. The content of business negotiations concerning the interests of both the results of the negotiations or both parties may have a greater business impact, therefore, the negotiations should take a good business negotiations, successfully reached the purpose of negotiation. This paper gives a definition about business negotiation and finds some problems in business negotiation, then, analyses the communication skills of language in business negotiation from three aspects, i.e., listening, asking and answering. Key words: business negotiation; communication skills; strategy 摘要：随着经济全球化的发展，国际贸易也越来越发达。国际贸易中跨国的商务谈判在所难免。商务谈判的内容涉及到谈判双方的利益。谈判的结果对双方或各方的业务发展产生较大的影响。因此，在谈判中应尽可能的把握商务谈判的交际技巧，顺利达到谈判的目的。本文从商务谈判的定义及意义出发，分析商务谈判中存在的一些问题，并从听、问、答三个方面来陈述商务谈判的语言技巧。 关键词：商务谈判；交际技巧；策略 Introduction With economic development, business negotiations become more and more frequent. Negotiatio