申诉程序申诉程序申诉程序申诉程序.pdfVIP

IMO I 4.5.3 申诉程序申诉程序 Appeals Procedures 申诉程序申诉程序 1. 原则原则Principles 原则原则 1.1 IMO对某个操作项目所作的认证决定都可以提出申诉。下列程序规定了如何处理对IMO的决定提 出的申诉。Any decision taken by IMO regarding the certification of an operation can be appealed against. The following procedures regulate the handling of appeals against decisions of IMO. 1.2 第三方 （如环境组织）也可以就IMO的程序或认证决定提出申诉。Appeals regarding IMO procedures or certification decisions are also open to third parties (e.. environmental organizations). 1.3 IMO根据本文件确定的程序处理每一起申诉。Each appeal is handled by IMO according to the procedures laid down in this document. 2. 有效性和适用范围有效性和适用范围Validity and scope 有效性和适用范围有效性和适用范围 本指导适用的范围包括：“认证”、“处罚”、“接受/拒绝申请”和“其它通知”。This instruction is valid for the scopes certification, sanctions, grant/refusal of applications and other notifications. 本指导涉及与认证和通知相关的人员，以及IMO管理部门和质量保证的人员。The instruction is relevant for the personnel involved in certification and notification as well as to IMO management and quality assurance personnel. IMO CONTROL IMO IMO I 4.5.3 G-e-cn-Jan07 Appeals Procedures.doc; 02.02.2007 Page 1 of 5 3. 程序程序Procedures 程序程序 3.1 无论如何，应对报怨、申诉进行书面登记，注明日期（登记日期），并传递给相关人员 （如果 此人还没有收到）。 In any case the complaints/appeals are registered in writing, dated (entering date) and passed on to the competent person, if this person didnt already receive it. 相关人员检查报怨、申诉是否及时登记了，在10个工作日内确认收到了报怨、申诉，并且， 如果不是明显没有理由的，要进行处理。The competent person checks the timely entering of the complaint/appeal, confirms the receipt of the complaint/appeal within 10 working days and attends to it if it is not evidently unfounded