疾-chapter13.pptVIP

chapter 13 socio-organizational issues and stakeholder requirements socio-organizational issues and stakeholder requirements Organizational issues affect acceptance conflict power, who benefits, encouraging use Stakeholders identify their requirements in organizational context Socio-technical models human and technical requirements Soft systems methodology broader view of human and organizational issues Participatory design includes the user directly in the design process Ethnographic methods study users in context, unbiased perspective Organisational issues Organisational factors can ma