罗宾斯管理学第六章练习题.doc

Chapter 6 – Decision-Making: The Essence of the Manager’s Job True/False Questions A MANAGER’S DILEMMA 1. According to the company profile in “A Manager’s Dilemma,” Harley Davidson was mentioned as a major competitor to Connondale Corporation. False (easy) 2. The type of decision facing Mario Galasso in the featured box, “A Manager’s Dilemma,” can be described as a nonprogrammed decision. True (moderate) THE DECISION-MAKING PROCESS 3. A discrepancy between an existing and a desired state of affairs is an opportunity. False (moderate) 4. The first step in the decision-making process is identifying a problem. True (easy) 5. The final step in the decision-making process is implementing the chosen alternative. False (moderate) 6. It is possible at the end of the decision-making process that you may be required to start the decision process over again. True (easy) 7. The price of a particular computer brand is a possible decision criterion. True (moderate) 8. A decision criterion defines what is relevant in a decision. True (moderate) 9. The step in the decision-making process that involves choosing a best alternative is termed implementation. False (moderate) THE MANAGER AS DECISION MAKER 10. Decision-making is synonymous with managing. True (easy) 11. Managerial decision-making is assumed to be rational. True (moderate) 12. One assumption of rationality is that we cannot know all of the alternatives. False (difficult) 13. Accepting solutions that are good enough is termed satisfying. False (easy) 14. Managers tend to operate under assumptions of bounded rationality. True (moderate)  15. Managers regularly use their intuition in decision-making. True (easy) 16. Rational analysis and intuitive decision-making are complementary. True (moderate) 17. A policy is an explicit statement that tells a manager what he or she ought or ought not to do. False (moderate) 18. Programmed decisions tend to be repetitive and routine. True (easy) 19.