辞退员工管理与辞退面谈技巧(国外英语资料).doc

辞退员工管理与辞退面谈技巧(国外英语资料) Dismissal management and dismissal interview skills The first part, human capital and dismissal costs First, the philosophical basis of human capital management and employee management 1. capital and human capital 2. philosophy foundation of employee management 3. characteristics of human capital Second talking about the dismissal cost of employees 1. introduction 2. severance costs 3. replacement costs 4. do the cost and the opportunity cost of 5. case analysis and practice: employee turnover cost accounting The second part, dismissal staff management Chapter III standards and constraints for the management of laid off employees 1. introduction 2. the problems and standards of dismissal of employees 3. dismissal staff management principles 4. dismissal staff management constraints Fourth, talk about the role of HR, decision-making factors and dismissal during the dismissal 1., HR plays the role of 2. decisive factors 3. dismissal of the previous work 4. the principle of dismissal 5. case analysis: psychological test of dismissal notice Fifth, how to gracefully dismiss employees and dismiss different staff matters needing attention 1., how to gracefully dismiss employees? 2. employee relations management after dismissal Sixth, how to use EQ skills to dismiss staff management 1., EQ definition and composition factors. 2.. Organizational consciousness and meta consciousness when dismissing employees HR analysis of 3. people have occupation titles in 4. cases: the case Seventh, talk about the operation skills of staff motivation 1. psychological analysis of dismissed employees 2. psychological needs of dismissed employees 3. be dismissed staff adjustment and interview preparation 4. test exercises Eighth talk about employee interview skills 1. dismissal staff interview skills significance 2. dismissal staff interview skills 3. situational analogy: dismiss staff interviews First, it puts forward the philosophy foundation of human capital management