text10_Internet电话：服务、技术竞争与产品.ppt

Technical English For Communication Engineering Internet Telephony: Services,Technical Challenges, and Products 10.1 Abstract The rapid proliferation（增长） of the Internet in the last few years has given rise to（导致） a strong interest in carrying telephony（电话学、拨号服务） over the Internet. Because the Internet supports data communications, a range of other services can be bundled（绑定） together with Internet telephony. The Internet, however, was designed for non-real-time data communications, and hence it poses（提出） data over the same network, transport（传输） of intracompany voice communications between remote sites of an enterprise, and others. Services such as Web-based call centers, real-time billing, remote teleworking, and enhanced teleconferencing using shared whiteboard and shared applications are some of the services possible using IP telephony. A number of products have been developed by commercial vendors which allow voice communications over the Internet. These products can be divided into three groups according to the end user: carrier（媒介、载体）, enterprise, and individual users. The objective of this article is to bring together a survey of the new services possible with IP telephony, the technical challenges of IP telephony, and products that facilitate（促进） IP telephony. The above topics will be described in detail. 10.3 Applications and services A major difference between the conventional public switched telephone network (PSTN) and IP telephony is that IP telephony is a voice service built on top of existing data communications services. As a result, IP telephony can go beyond （超过、胜过）the services offered by simple voice communications. Data services can easily be combined with voice services to create new applications and services Integration of Data, Voice, and Fax Because IP telephony can be supported by data communication networks, multisite enterprise can consolidate (巩固、统一） their existing（现有的） telephone networks with data communica