华科IT项目管ch08.pptVIP

Information Technology Project Management, Fourth Edition Learning Objectives Understand the importance of project quality management for information technology products and services. Define project quality management and understand how quality relates to various aspects of information technology projects. Describe quality planning and its relationship to project scope management. Discuss the importance of quality assurance. List the three outputs of the quality control process. Learning Objectives Understand the tools and techniques for quality control, such as Pareto analysis, statistical sa