大学管理学常考题.doc.doc

A distinct purpose is important in defining an organization. (True; easy; p. 4) A manager does not have the operative responsibilities of working directly on tasks. (False; easy, p.5) Supervisors and team leaders may both be considered first-line managers. (True; moderate; p. 5) Effectiveness refers to the attainment of the organization’s goals. (True; moderate; p.6) The four contemporary management processes are planning, organizing, leading, and controlling. (True; easy; p. 7) Determining who reports to whom is part of the controlling function of management. (False; easy; p. 8) Fayol’s management processes are basically equivalent to Mintzberg’s management roles. (False; moderate; p. 9) Mintzberg’s informational management role involves receiving, collecting, and disseminating information. (True; moderate; p. 9) Resource allocation and disturbance handling are both considered decisional roles. (True; moderate; p. 9) First-level managers spend more of their time leading than planning. (True; moderate; p.10) Financial compensation for managers is primarily dependent on education and experience. (False; moderate; p.15) The study of anthropology may help managers better understand differences in fundamental values, attitudes, and behavior among people from different cultures. (True; moderate; p. 17; AACSB: Diversity) Because management is affected by a nation’s form of government, an understanding of political science is important for managers whose organizations do business globally. (True; easy; p. 21) Multiple-Choice Questions Which of the following statements regarding managers in today’s world is accurate? a. There is no set age range; managers may be younger than 18 or older than 80. b. They are found only in large corporations. c. They can be found exclusively in for-profit organizations. d. The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors. (a; easy; p. 4)