低成本提高员工满意度的途径探究(国外英文).docVIP

低成本提高员工满意度的途径探究(国外英文资料) United States ossington Industrial Company has proposed a golden rule: take care of your customers, take care of your employees, then the market will always care for you. The customer is the companys external customers, employee is the enterprises internal customers, both inside and outside only, do not care for this and lose that, companies can get the ultimate success. Therefore, a successful enterprise should pay attention to how to improve the internal customer satisfaction. Employee satisfaction is a personal emotion, attitude, or tendency toward work and its environment. Employees in a specific work environment, through its self-awareness of the characteristics of the work, to determine the actual value obtained and the expected value of the gap between them. The gap is large and the satisfaction is low; on the contrary, the gap is small and the satisfaction is high. Employee satisfaction has an important impact on the performance of employees and the use and retention of human resources. But a thorny problem is that the traditional ways to improve employee satisfaction, such as higher salaries and better welfare, will result in a substantial increase in spending. For most enterprises, how much is not enough, is there no cheap and effective way to improve employee satisfaction? Strengthen communication and timely feedback to strengthen employees sense of belonging A survey of employee engagement revealed that the factors that initially attracted workers to join the firm were different from those that retained and encouraged them to remain highly committed and loyal. Salaries and benefits are indeed a major factor in attracting employees, but once employees enter the workforce, their needs and concerns will soon shift to the corporate software - the relationship between employers and employees. Irrational workloads, excessive work pressure, inaccessible executives, unclear job expectations, and confusion about business decisions can all