六、项目质量管理(国外英文).docVIP

六、项目质量管理(国外英文资料) Six 、 project quality management 1. quality is very important to your company. Each project has a quality manual that is consistent with the organizations vision and mission. All projects will provide internal and external quality assurance, with the aim of. A. ensure that interested parties believe that the project will meet the corresponding quality standards B. monitors specific project outcomes to see if the results are in line with corresponding quality standards C. identifies ways to reduce unsatisfactory results D. uses checks to eliminate errors in the process 1. answer: A Quality assurance enhances the effectiveness and efficiency of the project and provides additional benefits to the stakeholders. It contains all planned and systematic quality activities to ensure that the project meets the requirements of the entire process. Quality assurance shall be carried out throughout the project. PMBOK, 2008 edition, P201, 204 pages 2., benchmarking is used for which technology. A. check B. root cause analysis C. planning quality D. perform quality control 2. answer: C Benchmarking compares actual or planned practices with the practice of controlled projects to identify best practices, focus on improvement ideas, and provide methods for measuring performance. PMBOK, 2008 edition, P197 page 3. in quality management, the use of rework is. A. can be checked and accepted in some cases B. adjustments based on measurement results of quality control C. action taken to make a defective or inconsistent component meet the requirements D. if you detect mistakes early, you need not worry 3. answer: C Rework is a frequent cause of project overruns. The project team must make all reasonable efforts to control rework and keep it to a minimum so that the defective or non required components meet the requirements or specifications in the end. PMBOK, 2008 edition, P438 page 4. the quality function deployment process is used for. A. provides better product definition