最新版QA 品质保证系统.ppt

A. Testing Equipment Chamber Vibration machine Drop test machine B. Tests Storage damp heat cycle test (Packaged) Low and high temperature operating test (packaged/ unpackaged) High humidity test (unpackaged) Vibration test Drop test Life test MTBF Burn-In test Shock test RMA (Return Merchandise Authorization) RMA品返廠后10天內維修完畢出貨.(500pcs內). RMA品燒機時間由正常之1.5小時提高到4小時. 無法修覆品換同等級機台出貨. 出貨前全部換成新包裝. 維修后品管抽驗pass方可入庫出貨. QCC(Quality Control Circle) 品管部教育訓練計劃 * Quality Assurance Organization Chart QC Map Reliability Testing Compatibility Testing Calibration Management RMA ISO Audit QCC DELL Processing Audit SPC FAI Certification QC Training VSM PM CM OTM Organization Chart 廠商送料 IQC檢驗 入庫 組裝 燒機 測試 包裝 入庫 IPQC FQC抽驗 OK OK OQC抽驗 OK 不合格品管制 NG Reliability Engineering Compatibility Testing Windows 95 OSR2 SCO Unix Novell Linux Windows 98/2000/NT System Compatibility Test Hardware Compatibility Test Compatibility Testing OS2/Warp Function Test CD Compatibility Test Performance Test CD-ROMRW drive Dos 6.22 Reset Test Boot disk Test Boot CD Test Basic Function Test Win-Bench 98/99 Parsecom CD-Check ABEX Readability Winprobe 95 CD-Bench Pro CD-RW CD-ROM CD-R CD-ROM drive CD-RW drive Hard disk Mainboard Calibration Management Internal Inspection and Outsourcing Inspection Labeling Record Return Notice Maintenance Follow-up Correction Unqualified Qualified ISO Audit 1. Internal audit procedures 2. Quality audit policy and goals 3. Audit schedule (regular and non-regular) 4. Focus of audit and making an audit form 1. Implementation of audit 2. Audit report 3. Audit report on defects 4. Audit of evaluators 1. Confirm focus of improvement, set targets for improvements 2. Effectiveness of corrective measures 3. Internal audit 4. Defect sheet of external audit 1. Correction follow-ups and results confirmation 2. Management review 3. Standardization and editing the inspection chart 4. Empowerment of evaluator 第三期: 00.08 全廠組圈. 共43圈. 第四期: 01.02 全廠組圈. 共40圈. 優秀圈長方可晉升為品管員 第一期: 99