Information_Ecology_and_Knowledge_Management_Toward_Knowledge_Ecology_for_Hyperturbulent_Or英文资料.pdf

Information Ecology and Knowledge Management: Toward Knowledge Ecology for Hyperturbulent Organizational Environments Yogesh Malhotra, Ph.D. Syracuse University, School of Management, Syracuse, NY, USA Syracuse University School of Management, Office 419 Syracuse, NY 13244 Phone: (315) 443-3571 Fax: (315) 443-5457 yogesh@ / Citation: Malhotra, Y., Information Ecology and Knowledge Management: Toward Knowledge Ecology for Hyperturbulent Organizational Environments, Encyclopedia of Life Support Systems (EOLSS) 2002, UNESCO/Eolss Publishers, Oxford,UK. © Copyright, Yogesh Malhotra, Ph.D., All Rights Reserved, 2002, Information Ecology and Knowledge Management: Toward Knowledge Ecology for Hyperturbulent Organizational Environments Abstract: The traditional view of organizational systems and supporting information and knowledge systems is based on the model of a well-oiled machine expected to deliver optimum performance derived from pre-defined parameters and specifications. Such systems consider performance as a derivative of external controls defined by the designers of the systems and have given marginal importance to the self-adaptive and emergent nature of human and organizational systems. These characteristics of human and organizational systems are particularly relevant to their adaptation and survival within dynamically changing business environments. Recently, some management thinkers have attempted to address the human bases of information systems within the framework of information ecology. This characterization, although interesting, needs to be further developed to account for the human sense making processes and self-regulatory nature of the natural ecosystems relevant to new organizational environments. We extend the information ecology framework to